The Office of the Healthcare Advocate can assist Connecticut residents who belong to managed care/HMO health plans. If you have questions about managed care, need to understand the referral or pre-authorization process or need assistance with the appeal/grievance procedures, we are here to help!
The office focuses on assisting consumers to make informed decisions when selecting a health plan; assisting consumers to resolve problems with their health insurance plans; and identifying issues, trends and problems that may require executive, regulatory or legislative intervention.